I was having a discussion with some other bloggers about negative comments that were left on their blogs and what to do about them. I am not talking about a difference in opinion on a certain subject…these were personal attacks on the bloggers themselves.

Unfortunately, this is a pretty common occurrence among blog sites and other business ventures. When you stick your head above water and start to see success, there are people in the world that just can’t handle that! Instead of creating their own successes in life, they feel like they have to bring you back down.

Having a Thick Skin

In the world of owning your own business/website/blog, you have to learn how to develop a thicker skin and let these personal attacks roll off your back like they never happened. I know this is really difficult sometimes and your gut reaction is to jump right into the fight with the troll.

You have to remember, their goal is to get you worked up and fight back. In the end, it only hurts your purpose and does nothing but satisfy the troll. That is why they made the comments to begin with…they wanted that reaction!

Develop a thicker skin and higher tolerances for bad behavior and it will make life much easier as you grow in size. The more success you see…the more trolls will try to bring you down.

How to you develop a thicker skin?

  • When attacked…deal with it and move on. Don’t dwell on it and wonder if you should just give up, or are they right…they aren’t. If they were right, you wouldn’t have trolls to begin with!
  • Focus on your success and future goals. Nothing upsets a troll more than more success. Use it as a driving force to become even bigger and better! You make them happy by arguing…you infuriate them by ignoring and moving forward with even more drive than before!

You will often find that your readers will actually come to the rescue when faced with a troll. As satisfying as this is…for the purposes of my blogs…I would rather not have those kinds of arguments between readers public. It takes away from the purpose and overall user experience.

Now…I do allow a difference of opinion in the comments section. Do not think that everyone is going to agree with everything you say…I wouldn’t want them to anyway. I am specifically referring to personal attacks that have nothing to do with subject at hand.

How Can You Prevent Comments From Trolls?

The only way to prevent comments from trolls from seeing the light of day is through moderation. Unfortunately, the few ruin it for the group because that means you will have to moderate every comment as it comes through your blog.

There is a compromise to this by requiring the first comment by a reader to be moderated, and then after that first comment…they will get posted instantly in the future. This prevents the fly by night troll, but if a reader turns on you…you might have to go back and delete any unwanted comments.

What Do I Do If I Get A Troll?

These are the steps that I take when faced with a troll commenter situation.

  1. I either delete the comments or don’t approve them to begin with as quickly as I can.
  2. I email (if a valid email address is actually given) the reader explaining why I deleted their comment. I also mention that I always welcome a difference in opinion, but not personal attacks on my site. Be sure to thank them for stopping by at the end of the email.
  3. I ignore any further attacks via email or comments. I have already said my side…there is no need to revisit it over and over again.

One Last Thing To Remember…

9 times out of 10, trolls are a sign of success…not failure. If you blog is growing, you are getting increased reader interaction and you are happy with the results…people are going to try to bring you down. It is always easier to criticize than create. Set your goals and do the necessary steps to achieve them. Once you achieve those goals…you will have proved the trolls wrong without the need for argument and at that point…at least that one will join in or go away.

Photo by .m for matthijs

This is the question you should ask yourself before starting any website or online venture.

Let me start by saying…either one is perfectly fine! The answer to the question is the important part because it determines your goals and which road your blog is going to take in the future.

To determine whether you are building a business or a hobby…you should ask yourself some very specific questions.

  • Are you looking to make money from your blog?
  • Do you want a way to communicate with friends and family?
  • Are you feeling a need in your niche?
  • Are you prepared for your hobby to carry increased responsibility?
  • Have you heard that blogging can be a fun way to express your individuality and thoughts?

Continue reading Are You Building A Business Or A Hobby?

Last night, a couple of us took a walk through downtown Atlanta, GA to shoot some long exposure shots. We headed up to the Jackson Street bridge to get some typical landscapes, but towards the end of the night…we headed to Krog Street Tunnel.

Krog Street Tunnel is known as a photography hangout in Atlanta due to its mass amount of graffiti and structural consistency. There are not a lot of shot options, but the ones you do pick up look amazing. Continue reading Blogging – The Web's Graffiti

Over the course of your blogging career, there are a ton of offers that are going to come your way and unfortunately most of them will be worthless. Your credibility is going to be based on how much useful and relevant information you provide your readers. This useful and relevant term also applies to the offers you have embedded within your site.

Quick Story To Illustrate A Point

During the beginning stages of one of my niche blogs, I got an offer through email to pay for text links. He had gone through my site, picked out 8 articles that he wanted to include paragraphs in and sent me an email offering me 120.00 US for the deal. Continue reading Know When To Say "No I Don't Want Your Money!"