I Bridge The Gap and You Can Too

by Robb Sutton

Earlier this week, I was on the phone with arguably the largest bicycle manufacturer in the world. We were talking about plans for 2010 and getting in product reviews on Bike198.com. After a little bit of conversation on where the industry is headed and what they would like to see more exposure on, the head of marketing told me to go on their website, pick out what I wanted to review and email him the list. So…I did what he said and returned a list that I figured I would probably receive 50% of. It is always good to give the company some options on what to send. The email I received back about 2 hours later was a nice surprise. Not only were they sending me everything I had listed…but here are a couple more things we want you to take a look at as well… Oh yeah…by the way…it is all shipping tomorrow.

I made the joke to a friend of mine, “It is going to look like XYZ company threw up in my garage!”. There is nothing quite like the feeling of getting in high 5 figures worth of product from one company, in one run, with more scheduled for the same year. I remember when I was saving pennies to get this stuff and now I am getting it on my front doorstep for free. What do I have to do in exchange? I have to use the product and review it with 100% honesty for my readers…

I Bridge The Gap and You Can Too

Why do companies do this with bloggers? Why do they send product for review with the knowledge that they have no control over what you say?

I bridge the gap between companies and consumers in a non-threatening way that does not include a hard sell. Typically, a company has very limited options when it comes to getting their product in front of the eyes of potential consumers. They either have to advertise like crazy (which people are already suspect about) or they have to spend their time, resources and money to actively seek out the potential client base.

In steps the blogger. We have an attentive audience that trusts our opinion due to consistent content quality over time. Our readers may not agree with everything we say, but they do stick around to soak up all that is good about our sites. We deliver honest product reviews independent of manufacturer input, so our weight in the retail market has more punch than an ad in a magazine. Furthermore, we do things like drive around with a $500 bike rack on our truck 24/7 that is getting reviewed that also puts it in front of the eyes of people in the real world.

A blogger is the logical step for companies to take when looking for ways to get trusted exposure on the web. That is why it is worth the investment. We are an honest intermediary that produces real results without having to be a glorified advertisement. In return, we get to try some of the latest gear in our niche without having to pay for it. What can be better than getting in stuff for free that you used to have to wait months to save up for?

In all reality, these products are not free. They are semi-payment for services rendered. Take a look at the simplest form of advertising on the web, Adwords. By doing a simple keyword search you can find what companies are paying per click for targeted traffic in their niche. Now…multiple that out to thousands of clicks that you are going to generate over time on your blog. See how the cost starts to add up quickly? With Adwords, you are not even guaranteed you are reaching the right people as you have little control over where your ads are published. Instead, you invest product in a blogger to get the word out there for you, so now you know you are reaching the right audience.

Bridging the gap between companies and the general public through the use of product reviews is something that newspapers and magazines have been doing for a long time. As blogging becomes even more mainstream, it is becoming the go to option for companies looking to increase their spread on the web. Are you capitalizing on this with your blog?

If you want to know the step by step on how I accomplish this and how you can too…check out Ramped Reviews.

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19 comments

DJ Wetzel February 11, 2010 - 8:30 am

Hey Rob,

Very interesting read. Unfortunately my niche is student loans, and there are no physical products for me to review. But I have been toying with the idea of starting a blog about another area I am passionate about which does involve physical products. I will certainly keep this in mind when the time comes!

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Robb Sutton February 11, 2010 - 8:32 am

Another thing to remember is that you can review services as well. There is a huge market for reviewing various services within your niche.

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Mike Crimmins February 11, 2010 - 9:41 am

I think what you talked about is exactly what worked for me. I stand out to the companies because I’m giving an honest point of view of an average consumer.

But you should include a warning, when done right, you might have more kitchen full of products to review, the UPS man might start to ask questions and you might have to hire a second writer to help with all of the reviews.

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Robb Sutton February 11, 2010 - 9:58 am

“But you should include a warning, when done right, you might have more kitchen full of products to review, the UPS man might start to ask questions and you might have to hire a second writer to help with all of the reviews.”

True words. You are killing it.

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Mike Crimmins February 11, 2010 - 10:11 am

I think I’m just getting warmed up, still have a lot more to accomplish.

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Henri February 11, 2010 - 9:53 am

One thing I’ve been wondering for a long time is how this works for people in Europe. You guys in the U.S have lots of companies there and shipping isn’t a problem, but shipping to Europe? Mucho expensive.

Thoughts on this?

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Robb Sutton February 11, 2010 - 9:57 am

I actually get in product from all over the world. Sometimes, the shipping is less expensive than going cross country if you can believe it.

You really have to remember two things…

1. We are operating in global markets, so if they are able to purchase it online in your area…the company is already shipping there.

2. If it is a larger company, they might even have local distribution.

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Chris February 11, 2010 - 5:53 pm

That’s awesome Robb, congrat’s! lol, would you be upset if I started up a purely road biking review site?

By the way, I’m beginning to enjoy some “perks” over at my skiing review site… your Ramped Reviews ebook was a big help!

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Robb Sutton February 11, 2010 - 6:21 pm

haha! Not at all! Want to guest post on road.bike198.com?

Good to hear things are going well Chris. The perks are a cool thing in blogging when it seems like all you do is work. Glad I was able to help.

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Chris February 11, 2010 - 7:10 pm

I have a ton of respect for you and your blogs… you’re the real deal Robb.

I’d love to guest post on road.bike198.com sometime!

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Robb Sutton February 11, 2010 - 7:47 pm

Thanks Chris. I really appreciate the support! Anytime you are reading on Road.Bike198.com…hit me up!

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adrienne February 11, 2010 - 6:01 pm

I just started doing reviews. I’m working on a review template so that readers can know what to expect. I’ve made it a point to list the good and the bad of a product.

I’ve seen too many press releases disguised as reviews. I had some of the products bloggers have reviewed and thought they were worthless but that blogger described it as the second coming. I’m always hesitant to trust that type of blogger.

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Robb Sutton February 11, 2010 - 6:20 pm

I am too. I see a lot of reviews that are nothing but a manufacturers description and two lines about what they “think”. For me…I always strive to provide an honest review that is complete. That is what my readers have come to expect and that is what I expect out of myself. It also helps with industry relationships when they can see that you genuinely want to put good information out there.

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Paulymath.com February 11, 2010 - 8:40 pm

Awesome! Pretty soon you’re going to need to get a bigger garage. 🙂

-Paul

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Mike February 11, 2010 - 8:48 pm

Nice read.

It makes a lot of sense, so much so I think it should be sent to companies more than bloggers. So I took the liberty to sending it to a company that I’m trying to convince to get on board with affiliate sales and reviews.

Thanks for the info. I think your the first person I’ve ever followed on the net that I actually look forward to the email I get daily.

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Robb Sutton February 11, 2010 - 8:49 pm

Thanks Mike!

Let me know how things go.

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Fun FREE Giveaways February 11, 2010 - 11:28 pm

I have created Fun FREE Giveaways for what I call “my good karma blog.” I don’t intend to make any money, I just want to have a place for independent business owners to showcase their business and product by hosting a giveaway. I thought this would be a place where everyone wins. Business owners get their name on the web (for FREE) and some lucky winner has the chance to win FREE products. In return, I just hope the good karma comes back around.

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Curtis Chappell February 12, 2010 - 3:51 am

Hi Robb,

Great advice on considering reviewing services, but I assume this would be more of a cash transaction?

Especially if it’s the type of single use service like getting a student loan…

How have you seen that work in the past for you?

Write On!

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Robb Sutton February 12, 2010 - 7:50 am

It really depends on the situation and the terms you work out with the company in question. There are blogs that charge for reviews. I choose not to at this time as I believe it will sour the review in the eyes of my readers. My opinion on that may change over time, but that is where I am sitting right now.

Services are a huge thing to review online as you can go through the process and show your readers the benefits and drawbacks.

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